Corporate Directory & Communications Desk

Contact Us & Support

PropelRoot AI maintains dedicated operational divisions for engineering support, commercial billing administration, telecommunications regulatory compliance, and enterprise solutions. Please direct your inquiry to the appropriate department below or submit an inquiry using our online contact form.

TECHNICAL OPERATIONS

Customer Support & Integration

For technical inquiries regarding conversational voice AI pipelines, WebRTC streaming, carrier SIP trunks, webhooks, or dashboard campaign troubleshooting:

[email protected]

Service Level Objective: Initial response within 12–24 business hours.

BILLING & DISBURSEMENTS

Billing, Invoicing & Refunds

For prepaid wallet top-ups, invoice receipts, corporate payment queries, or formal refund applications pursuant to our Refund Policy:

[email protected]

Please state your authenticated account email and payment reference ID.

REGULATORY & CARRIER

A2P 10DLC & Carrier Compliance

For matters concerning The Campaign Registry (TCR) brand vetting, A2P 10DLC campaign registration, TCPA compliance documentation, or carrier inquiries:

[email protected]

Direct escalation to telecommunications compliance engineering.

SOLUTIONS ARCHITECTURE

Live Demonstration & Enterprise Sales

Schedule an interactive technical walkthrough of the PropelRoot AI voice intelligence engine with our solutions engineering team:

Book a 15-Minute Live Demo →

Automated instant calendar reservation via Cal.com.

Submit an Inquiry or Support Request

Submit your inquiry directly to our technical and account team. If you would like to receive transactional updates or appointment notifications regarding your inquiry via SMS, please provide your mobile telephone number and check the consent box below.

Full Legal Name *

Business Email *

Mobile Telephone Number *

Nature of Inquiry *

Message / Description of Inquiry *

SMS Consent Disclosure: By checking this box and providing your mobile telephone number, you expressly agree to receive recurring automated transactional and customer support text messages from PropelRoot AI (under the program name PropelRoot AI SMS Alerts & Communications) regarding your inquiry, account updates, and scheduled appointments. Message frequency varies. Message and data rates may apply. You may reply STOP at any time to cancel, or reply HELP for customer support. Consent to receive text messages is completely voluntary and is not a condition of purchasing any services or software. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. View our Privacy Policy and Terms of Service.

Thank you! Your inquiry has been received by our technical and support operations desk. A solutions specialist will review your request and contact you within 12–24 business hours. If you opted in to SMS, a confirmation receipt has been dispatched to your mobile number.

Corporate Entity & Institutional Information

Brand / Commercial Entity: PropelRoot AI

Legal Operating Entity: PropelRoot (Guru Praneeth Kumar)

Registered Physical Address: 18-1-337 67 Arundathi Colony Uppugu, Hyderabad, Telangana 500053, India

Platform Description: Enterprise Cloud Communications, Voice Artificial Intelligence & Telephony Orchestration Engine

Official Web Domains: https://propelroot.tech, https://app.propelroot.tech, https://in.propelroot.pro

Support & Administrative Operating Hours:

Monday – Saturday: 9:00 AM to 8:00 PM EST (Eastern Standard Time)

Sunday: Dedicated emergency on-call technical coverage for active telecommunications carrier routes.

Core Telephony Infrastructure & Uptime: Monitored continuously 24 hours a day, 7 days a week, 365 days a year.